Terms and Conditions

2. Company Information

Turbo One SRL

Registration Number: J2024021668005

VAT Number: RO50533972

Address: Strada Stefan Dimitrescu 20, Iasi, Iasi, Romania

Email: [email protected]

Phone: 0768 574 574

3. Products and Services

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Orders and Payment

By placing an order, you warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance and availability.

Payment can be made through the methods specified on the website. All payments must be received in full before goods are dispatched.

For bank transfers, please use the following details:

• Bank: BCR
• Account Name: Turbo One SRL
• IBAN: RO71RNCB0687180320210001
• SWIFT: RNCBROBUXXX

5. Shipping and Delivery

We aim to process and ship all orders within 1-3 business days. Delivery times may vary depending on the shipping method selected and the delivery location.

Shipping costs are calculated based on the delivery address and the weight/size of the products. These costs will be displayed during checkout before payment is made.

6. Returns and Refunds

You have the right to cancel your order within 14 days of receiving the goods, without giving any reason. To exercise this right, you must inform us of your decision through a clear statement.

Returns must be in their original condition and packaging. The cost of returning items will be borne by the customer unless the items are defective or incorrectly supplied.

7. Warranty

All our products come with a standard 12-month warranty against manufacturing defects. This warranty does not cover damage caused by improper installation, misuse, or normal wear and tear.

For warranty claims, please contact our customer service department with your order number and a description of the issue.

8. Privacy Policy

We are committed to protecting your privacy. Any personal information collected will be used in accordance with our Privacy Policy and applicable data protection laws.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Turbo One SRL and is protected by copyright laws.

10. Limitation of Liability

Turbo One SRL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Romania. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Romania.

12. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes will constitute your acceptance of such changes.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone: 0768 574 574
• Address: Strada Stefan Dimitrescu 20, Iasi